Reference

How We Protect Your Privacy

Q: Can I request a copy of all my personal data?

Yes. Email support@idrhoki.best with your account email and request a complete data export. We'll compile your registration details, account activity, withdrawal records and any other personal information on file, and send it within 14 days.

Q: What if I find unauthorised activity on my account?

Contact support immediately at support@idrhoki.best or via live chat. We'll freeze your account, investigate the activity and verify any disputed withdrawals. Enable two-factor authentication right after to prevent future access.

When you open an account with us and deposit through DANA, OVO, GoPay or QRIS, your information stays secure with us.

Account data encryptedDANA, OVO, GoPay, QRIS secureYour control over access

Explore Lobby Read FAQ

What Data We Collect and Why

idr hoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and payment details when you register and make deposits. This includes transaction records from DANA, OVO, GoPay and QRIS, account activity logs, and device information so we can verify your identity and process withdrawals. Where local law permits, we

1
may store your play history to improve your experience and detect unusual account activity. Your data is retained for the duration of your account and a defined period after closure for regulatory compliance. We do not sell your information to third parties; we only share it
2
with payment processors and where local law requires.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT & REQUEST

How to Access or Change Your Data

You have the right to request a copy of your personal data, update your account information, or ask us to delete your data where local law…

SECURITY & TRANSPARENCY

How We Keep Your Account Safe

Your account is protected by password encryption and two-factor authentication. Deposits via DANA, OVO, GoPay and QRIS are transmitted over secure SSL connections; we never store your full payment credentials on our…

Encryption Standard

All account data and payment transactions use SSL 256-bit encryption. Your DANA, OVO, GoPay and QRIS details are tokenised and never stored in plain text on our systems.

Two-Factor Authentication

Enable 2FA in your account settings to add a second verification step. Each login or withdrawal request requires a code sent to your registered phone number.

Withdrawal Verification

Before we process any withdrawal, we confirm your identity using information on file. This takes 1–2 minutes and protects your funds from unauthorised removal.

Cookie Management

Cookies on idrhoki.best help us recognise you and keep your session secure. You can disable non-essential cookies in your browser or account privacy settings anytime.

Data Retention

We keep your account data while you play with us and for 24 months after closure for dispute resolution and regulatory compliance. Older transaction records are archived offline.

Fraud Monitoring

Our system watches for suspicious activity — unusual withdrawal patterns, logins from new locations, rapid balance changes. We'll contact you if we flag anything.

Your Privacy Policy Questions Answered

Your account information is archived for 24 months to handle withdrawals, refunds and regulatory audits. After that period, personal data is deleted unless we're legally required to retain it. Transaction history with DANA, OVO, GoPay or QRIS remains on file for compliance purposes where local law requires.

No. We do not sell your data to game studios, marketing partners or affiliates. We only share your account activity with our payment processors (DANA, OVO, GoPay, QRIS partners) to verify transactions and with our compliance team where local law requires disclosure.

Your payment method details are encrypted the moment you enter them in our deposit form. We use tokenisation so we never see or store your full card or account number. Payment processors handle the actual transaction; we only store a receipt reference.

Yes. Email [email protected] with your account email and request a complete data export. We'll compile your registration details, account activity, withdrawal records and any other personal information on file, and send it within 14 days.

Contact support immediately at [email protected] or via live chat. We'll freeze your account, investigate the activity and verify any disputed withdrawals. Enable two-factor authentication right after to prevent future access.

Deposit and withdrawal records are retained for 24 months after your last account activity, then moved to secure offline storage. This complies with local tax and financial regulations in Indonesia. You can request copies anytime via our support team.

No. Our cookies are used only on idrhoki.best to manage your login session and remember your account settings. We do not place tracking pixels on third-party sites. You can clear cookies anytime in your browser settings.

How We Protect Your Privacy

How to Access or Change Your Data

How We Keep Your Account Safe

Encryption Standard

Two-Factor Authentication

Withdrawal Verification

Cookie Management

Data Retention

Fraud Monitoring

Your Privacy Policy Questions Answered

01 What happens to my data if I close my account?

02 Do you share my information with game studios or affiliates?

03 How do I know my DANA, OVO, GoPay or QRIS deposit is private?

04 Can I request a copy of all my personal data?

05 What if I find unauthorised activity on my account?

06 How long do you keep my withdrawal and deposit records?

07 Do you use cookies to track me outside idr hoki?

Related Pages